Refund policy

At BodyQure, your satisfaction is our top priority.

If you’ve given your BodyQure a fair try and aren’t completely satisfied, we offer a 100% money-back guarantee within 30 days of delivery — just return the device to receive your refund.

Reach out to us at hello@bodyqure.com and our team will walk you through the return process.

Eligibility

• The return request must be made within 30 days of the delivery date.
• The device should be returned complete with the accessories it came with (remote, cups, charging cable).
• Refunds will not be issued for items returned or refused without prior authorization from our team.

How refunds are processed

Once we receive your return, refunds are issued to your original payment method and typically appear within 7–10 business days. If you don’t see it after that, just let us know — we’re happy to help.

Damaged or faulty items

If your order arrives damaged, or there’s a quality issue, we’re happy to send a replacement instead of a refund if you prefer. Reach out to us at hello@bodyqure.com with a photo of the issue, and we’ll make it right. Any manufacturing defect discovered after the 30-day window is still covered under your device’s 1-year warranty.

Questions?

For a fast response, email us at hello@bodyqure.com. This Refund Policy applies to all purchases made through bodyqure.com on or after June 1, 2026. If you have any questions, feel free to reach out to our team — we’re happy to help.